They made their bed
The Department for Work & Pensions (DWP) have just commenced buying the new Work and Health Programme. This will replace the existing Work Programme, which has run since the coalition government came to power. It will be the layer of services, contracted out mainly to private sector ‘welfare to work’ providers, that is intended to … Continue reading
Insights from Within
In this special guest blog, we hear from Bill Wells in response to Richard’s recent piece on changing the way children’s services are commissioned. Bill Wells worked in DWP, BIS, and its labour market predecessors, for over 35 years. As a labour market economist he has a national and international reputation. During this time he had … Continue reading
Think of the children
When the state intervenes in the UK and takes a child into its care, it surely does so with all the best intentions. The intervention is instigated in response to and governed by strict rules on child welfare or ‘safeguarding’, made even tighter since the infamous, sad case of Baby Peter. It costs over £2.5 … Continue reading
Nine cheap warehouses
Michael Gove, Justice Secretary, has announced his intention to build nine new prisons. These will be much needed replacements for some of the old, crumbling prison estate. However, there are important questions to ask about financing and outsourcing. Lazy thinking on location must be challenged. Their long-term value will also depend on whether their purpose … Continue reading
Dos and Don’ts from Down Under
In the late nineties, as Blair and co were rolling out the New Deals and experimenting with contestability at the edges of Jobcentre Plus, the Australians were outsourcing their Commonwealth Employment Service in its entirety. The two countries have watched each other closely ever since. With roughly similar welfare systems, we keep looking to the … Continue reading
Quality performance in refugee management???
The UK government will never accept an EU refugee quota. However, we have already seen how the public cry of horror at a drowning child can soften a political heart, and draw out a commitment to take more displaced people. This commitment includes targeting those with arguably the highest level of need, in camps closest … Continue reading
The Serco smoke screen
We must be careful that the corporate failures of the big outsourcers in the UK, such as Serco and G4S, do not become a smoke screen behind which failures of the commissioners are forgotten. Media coverage this week of Serco’s failure to hold on to their £600m Docklands Light Railway (DLR) contract has focused on … Continue reading
Grayling’s secret revolution
Chris Grayling, the UK’s Secretary of State for Justice and “Tory attack dog”, is about to do what Thatcher and successive Prime Ministers (of all persuasions) were unable to achieve – throw the public sector open to total privatisation. Grayling’s so-called ‘rehabilitation revolution’ entails taking the existing probation service, currently sitting within relatively independent local … Continue reading
Competition killed the cat
Rearranging the deckchairs on the Titanic On Friday 25th October, Serco announced that its Chief Executive, Chris Hyman, had fallen on his sword. Earlier that week, the CEO of G4S in the UK departed. A few weeks earlier, the CEO of Serco UK mysteriously disappeared. This is in order to provide the government (and particularly … Continue reading
Risky business
The following piece appeared in The Guardian on 22nd May 2013. It is banging a drum we have been beating on here repeatedly. The underspend on the Work Programme (as noted in the Select Committee’s newly published report) is a stark example of a key point we are trying to make about the relationship between … Continue reading
Buying Quality Performance 