Insights from Within

In this special guest blog, we hear from Bill Wells in response to Richard’s recent piece on changing the way children’s services are commissioned. Bill Wells worked in DWP, BIS, and its labour market predecessors, for over 35 years. As a labour market economist he has a national and international reputation. During this time he had … Continue reading

Think of the children

When the state intervenes in the UK and takes a child into its care, it surely does so with all the best intentions. The intervention is instigated in response to and governed by strict rules on child welfare or ‘safeguarding’, made even tighter since the infamous, sad case of Baby Peter. It costs over £2.5 … Continue reading

Dos and Don’ts from Down Under

In the late nineties, as Blair and co were rolling out the New Deals and experimenting with contestability at the edges of Jobcentre Plus, the Australians were outsourcing their Commonwealth Employment Service in its entirety. The two countries have watched each other closely ever since. With roughly similar welfare systems, we keep looking to the … Continue reading

The Serco smoke screen

We must be careful that the corporate failures of the big outsourcers in the UK, such as Serco and G4S, do not become a smoke screen behind which failures of the commissioners are forgotten. Media coverage this week of Serco’s failure to hold on to their £600m Docklands Light Railway (DLR) contract has focused on … Continue reading

Competition killed the cat

Rearranging the deckchairs on the Titanic On Friday 25th October, Serco announced that its Chief Executive, Chris Hyman, had fallen on his sword. Earlier that week, the CEO of G4S in the UK departed. A few weeks earlier, the CEO of Serco UK mysteriously disappeared. This is in order to provide the government (and particularly … Continue reading

The Politics of Ivy

“They have learned nothing – literally nothing” David Cameron David Cameron’s criticism of Labour captures the broader frustration of many listening to the political parties play benefit bingo over the last few weeks. Shirkers – check; something for nothing – check; hard-working – check; tough – check; work that pays – check. Think you’ve heard … Continue reading

Stewards’ enquiry

We are delighted to present a guest blog from Sam Sims of the Institute for Government, co-author of their latest report on public service markets and commissioning. The report cites a number of apparent market failures and makes urgent recommendations for if, when and how public services should be taken to market and managed once … Continue reading