Who we are

Richard Johnson

Richard is a Senior Advisor with the Global Fund. He advises on the use of activity- and results-based contracting, and innovative financing. He is leading a project in 15 countries to show how different ways of engaging with non-public sector providers can significantly increase the impact on the three diseases (TB, malaria and HIV).

He is also a Senior Consultant for the World Bank, advising on the use of outsourcing and outcome-based contracts, as well as active labour market interventions. He is currently engaged in Afghanistan on the performance management of contracted health services.

He is Chair of an employment-related Development Impact Bond in Palestine. He also is Chair of four Social Impact Bonds in the UK, with investment from the Bridges Partnership, including ‘floating support’ with the Kirklees Better Outcomes Partnership (KBOP) and the Single Homelessness Prevention Service in London.

Previous Social Impact Bonds which he has overseen include: the Teens & Toddlers programme in Greater Manchester, putting troubled teenagers on work experience in local day nurseries in order to improve their school attendance and attainment, and; Local Solutions in Liverpool, deploying Intensive Mentors to reach young homeless people with very chaotic lives.

Richard worked with ACEVO (the Association of Chief Executives of Voluntary Organisations) to help third sector organisations respond to the outsourcing of probation/offender rehabilitation. He advised a London Borough on how to stem the rapidly rising deprivation resulting from the economic crisis and exacerbated by central and local government spending cuts – leading to the creation of a team of ‘Service Navigators’.  He was Specialist Adviser to the Work and Pensions Select Committee during their enquiry into the Work Programme.

Richard was Managing Director of Serco Welfare to Work from 2007 to 2011, building the business from scratch to a turnover of just under £100m. He created and implemented Serco’s innovative new prime contractor model for welfare to work, delivering Flexible New Deal through local networks of 75 public, private and third sector providers. With Serco delivering no frontline services themselves, there was a clear separation between the prime and the provision, mitigating the risks of creaming and parking, and increasing service impact through the organisation and management of the networks.

Previously Richard had set up one of the first Employment Zones, in Brent, and also ran the EZ in Tower Hamlets – the first large scale outcome-funded outsourced contracts. Richard then established WorkDirections (now called Ingeus) in the UK and grew the business from 3 people to 300 over a five-year period, building a reputation for service innovation and integrity.

Richard had an early career in international education. He studied Philosophy and Psychology at Oxford, and Applied Linguistics at Exeter.

Jane Mansour

Jane Mansour is an independent policy consultant. Currently based in the US, recent projects include the development of an international framework for active labour market programmes and an assessment of workforce development opportunities in Minnesota.

Jane has a rich combination of operational and policy experience. She was the founder and Director of the Ingeus Centre for Policy and Research, a think tank embedded within a welfare-to-work delivery organization. Based in London, she and her team were responsible for the production and publication of original research and analysis and the development and co-ordination of contributions to welfare-to-work policy development. She has worked closely with a variety of non- and for profit organisations, academics, policy makers and experts to help inform and stimulate the policy debate.

With a particular interest in sustainable employment outcomes for those most disadvantaged in the labour market, she has focused on the effective procurement of outsourced employment services and performance measurement. Other areas of expertise include: funding and incentives for providers; improving integration between skills and work; flexible working; choice and voice in welfare reform; progression in work; and localising national initiatives.

Jane has been involved in welfare-to-work for fifteen years in the UK and Australia, in research, policy and operational capacities for both private and not-for-profit organisations. This has included the implementation, delivery and management of welfare-to-work programmes; developing new service delivery models; and, prior to joining Ingeus, she was a Senior Policy and Research Manager at Inclusion UK.

She has a Research Masters in Public Policy from Birkbeck College, University of London and a Masters in English Literature from the University of Edinburgh, Scotland. She is now resident in Boston, MA. She is a Senior Associate of Social Inclusion USA.

Follow Jane on Twitter: @janemansour

Both Richard and Jane can be contacted at: buyingqp@gmail.com

One Response to “Who we are”
  1. I have a plan. It is based on the idea that the reason government does not take much notice of the needs of ordinary people is that ordinary people are seriously underrepresented in the government. Today’s congressional districts average over 700,000, which is way out of line with other major industrialized nations. The House of Commons has 650 members to represent the 63 million people in the United Kingdom, and the Bundestag has 598 members to speak for 82 million German people. The relationship between the size of national legislatures and population in Italy, Canada, France and Spain are similar. We by contrast have 435 representatives and over 310 million people.
    The plan is described in my book, Two Years to Democracy: The 2Y2D Plan. I’d be happy to send you a copy. The web site gives the gist of the book.

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