Posted by Richard Johnson on October 7, 2015 · 1 Comment
In the late nineties, as Blair and co were rolling out the New Deals and experimenting with contestability at the edges of Jobcentre Plus, the Australians were outsourcing their Commonwealth Employment Service in its entirety. The two countries have watched each other closely ever since. With roughly similar welfare systems, we keep looking to the … Continue reading →
Filed under Contract design, Contract management, Outsourcing, Service design, Welfare to work, Work Programme · Tagged with Australia, competition on price, creaming and parking, DWP, impact, investment, Job Active, Jobcentre Plus, long-term unemployed, New Deal, outcome-based contracting, payment by results, quality versus price, risk, unemployment, value for money, Work for the Dole, Work Programme
Buying Quality Performance · What we pay and how we pay it determines the efficiency, effectiveness and social impact of our public services.
Buying Quality Performance