The Serco smoke screen

We must be careful that the corporate failures of the big outsourcers in the UK, such as Serco and G4S, do not become a smoke screen behind which failures of the commissioners are forgotten. Media coverage this week of Serco’s failure to hold on to their £600m Docklands Light Railway (DLR) contract has focused on … Continue reading

Grayling’s secret revolution

Chris Grayling, the UK’s Secretary of State for Justice and “Tory attack dog”, is about to do what Thatcher and successive Prime Ministers (of all persuasions) were unable to achieve – throw the public sector open to total privatisation. Grayling’s so-called ‘rehabilitation revolution’ entails taking the existing probation service, currently sitting within relatively independent local … Continue reading

Competition killed the cat

Rearranging the deckchairs on the Titanic On Friday 25th October, Serco announced that its Chief Executive, Chris Hyman, had fallen on his sword. Earlier that week, the CEO of G4S in the UK departed. A few weeks earlier, the CEO of Serco UK mysteriously disappeared. This is in order to provide the government (and particularly … Continue reading